Privacy Policy
Last Updated: September 14, 2023
Website: https://www.chariotshopping.com/
At Drakkar International Inc., we are deeply committed to safeguarding your privacy and firmly dedicated to protecting your personal data in strict compliance with applicable laws. Here are the details of our privacy policy:
Collection of Information
We believe in complete transparency about how we collect and use your data when you browse our website. Please carefully read this document as the use of our website implies your agreement with the terms outlined below.
Information Collection
We transparently explain how we collect, use, and protect your information when you visit our website. Your acceptance of these terms is implied by using our site.
Use of Cookies
We use cookies to enhance your user experience. For more details, please refer to our Cookie Policy.
Our Information Collection Policy
At Drakkar International Inc., we strive to ensure the confidentiality of your information in strict accordance with applicable laws. We want to transparently explain how we collect your data. Here’s what we collect:
- Chatbot System: We use Siqchat, a chatbot system, to facilitate real-time communication with our visitors. Chat data is collected to answer your questions and provide efficient assistance.
- Contact Form: Our contact forms allow you to contact us directly to ask questions, request information, or download our catalog. The data you provide in our forms, such as your name, email address, company name, and message, is collected to respond to your specific request. This information is strictly used for communication with you and providing the assistance or information you have requested.
- Tag Managers and Google Analytics: We use Google Tag Manager and Google Analytics tag managers to track the performance of our website, analyze visitor behavior, and adapt our marketing strategies accordingly.
- Transactions and Purchases: We use a transaction system with WooCommerce and Stripe to sell products in Canada, France, and the United States. We collect the necessary information via PayPal and Moneris to facilitate secure purchases and ensure delivery of our products.
- Social Media Links: Our Facebook icons redirect you to our social networks. When you interact with our social networks, please refer to their privacy policies to understand how your data is processed.
- Recaptcha: We use the Recaptcha service to protect our website from suspicious activities and spam. Recaptcha may collect data to verify that you are not a robot.
Use of Personal Information
We use the personal information collected in accordance with our privacy policy for the following purposes:
- Providing our services efficiently and tailored to your needs.
- Responding quickly and accurately to your requests for information, questions, or specific services.
- Customizing your experience on our website by presenting content and products that match your preferences and interests.
- Continuously improving our service offerings based on your feedback and suggestions.
- Keeping you informed about the latest news and updates related to our products and services to provide you with a more enriching experience.
Data Retention
We retain collected data for varying periods based on their utility and nature. Security measures are in place to protect this data. We keep data as long as necessary to provide you with our services and enhance your experience.
Information Security
We implement appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. However, there is no completely secure method for electronic transmission or storage, and some degree of risk exists when transmitting personal information via the Internet.
Sharing of Personal Information
We do not share your personal information with third parties except in the following cases:
- When necessary to provide our services.
- If required by law or in response to a legal request.
- To protect our rights, our security, or that of others.
Legal Notice for Canada, Europe, and the United States
Canada (Law 25 – Personal Information Protection and Electronic Documents Act) and PIPEDA (Personal Information Protection and Electronic Documents Act)
If you reside in Canada, you have rights regarding your personal data in accordance with data protection laws in Quebec and Canada. You have the right to access, correct, and delete your data if necessary.
Europe (GDPR) and the United States (ECPA)
For residents of Europe and the United States, we are committed to following data protection principles, including limiting data collection, specifying purposes, obtaining consent, and ensuring data security.
Your Rights Under Data Protection Laws
You have fundamental rights to protect your privacy and the security of your personal data in accordance with applicable laws, including but not limited to:
- Right to Consent.
- Right to Withdraw Consent.
- Right to Information.
- Right to Access.
- Right to Rectification.
- Right to Portability.
- Right to Restriction.
- Right to Erasure.
- Right to File a Complaint.
- Right to Object.
These rights are essential to protect your privacy and the security of your personal data in accordance with the laws in force.
Consent
By using our website, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.
Responsibility and Legal Information
- Website Hosting: The website is hosted by RapidNet.
- Website Development and Maintenance: Marie-Hélène Archambault, Conceptions Web Archambault Inc.
- Data Controller: René Normand, rnormand@drakkarinternational.com
Contact Information for the Company:
Company Name: Drakkar International Inc.
Company Address:
Boucherville (Québec)
Canada J4B 7K4
Company Phone: 450 651-9137
Company Email: rnormand@drakkarinternational.com
Updates to Our Privacy Policy